Human Resource Department

Human Resource Department

H.O.D Umugwaneza Gisele

The Human Resource Department administers TEAU’s personnel system and provides professional personnel services and support to approximately 46 employees on daily basis. Human Resource Office is responsible for how people are managed in the organizations. It is responsible for bringing people in organizations, helping them perform their work, compensating them for their work and solving work and social problems that arise.

Human Resource Management Objectives in The East African University

Managing people is the most complicated task in Higher Learning Institutions because, people are human beings with emotions, feelings, differences from their background, culture, needs, thinking, behaviors, experience and qualification. Consequently, to be successful, the HRM department in TEAU sets the following objectives to achieve while managing academic and administrative Manpower:

  • To help the university reach its goals.
  • To ensure effective utilization and maximum development of human resources.
  • To ensure respect for human beings.
  • To identify and satisfy the needs of individuals.
  • To ensure reconciliation of individual goals with those of the organization.
  • To achieve and maintain high morale among employees.
  • To provide the university with well-trained and well-motivated employees.
  • To increase to the fullest the employee's job satisfaction and self-actualization.
  • To develop and maintain quality of work life.
  • To be ethically and socially responsive to the needs of Kenyan society.
  • To develop overall personality of each employee in its multidimensional aspect.
  • To provide proper equipment, furniture and office materials for better performance

The success of organizations increasingly depends on people-embodied know-how: the knowledge, skill, and abilities imbedded in an organization’s members. This knowledge base is the foundation of an organization’ core competencies (integrated knowledge sets within an organization that distinguish it from its competitors and deliver value to customers). HRM plays important role in creating organizations and helping them survive. Our world is an organizational world. We are surrounded by organizations and we participate in them as members, employees, customers, and clients. Most of our life is spent in organization, and they supply the goods and services on which we depend to live. Organizations on the other hand depend on people, and without people, they would disappear. 

Our philosophy of Human Resource Management in The East African University:

  • It is pervasive in nature as it is present in all enterprises.
  • Its focus is on results rather than on rules.
  • It tries to help employees develop their potential fully.
  • It encourages employees to give their best to the organization.
  • It is all about people at work, both as individuals and groups.
  • It tries to put people on assigned jobs in order to produce good results.
  • It helps an organization meet its goals in the future by providing for competent and well-motivated employees.
  • It tries to build and maintain cordial relations between people working at various levels in the organization.
  • It is a multidisciplinary activity, utilizing knowledge and inputs drawn from psychology, economics, etc.

Equal Employment Opportunity and Non-discrimination at TEAU

TEAU implement EEO while recruiting and selecting its manpower, i.e. not to discriminate on the basis of race, color, national or ethnic origin, age, religion, disability, sex, sexual orientation, gender identity and/or expression, genetic information, military or  veteran status (special disabled veterans, disabled veterans ), or any other characteristic protected under applicable Kenyan law. It is also a violation of University policy to retaliate against any individual for filing a complaint of discrimination or for cooperating in an investigation of alleged discrimination (protected activity). Unlawful discrimination has no place at the University and offends the University’s core values which includes a commitment to equal opportunity and inclusion.

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